We partner with trusted third-party delivery providers to ensure your order reaches you safely and on time. While we do our utmost to select and continually review only the most reliable shipping partners, we cannot guarantee delivery timelines or performance once an order has been dispatched, as this process is outside our direct control and extenuating may occur from time to time. If your order is delayed, damaged, or goes missing in transit, please contact us immediately and we'll work with the delivery provider to investigate and resolve the issue as quickly as possible.