Last updated: October 19, 2025

OVERVIEW

This website is operated by Preventive Health Group Limited DBA Dendro Health. Throughout the site, the terms “we,” “us,” and “our” refer to Dendro Health. By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, customers, vendors, and contributors of content. By accessing or using our website, you agree to these Terms in full. If you do not agree, you may not use our Services. We may update or modify these Terms at any time by posting the revised version on this page. Your continued use of the site following any updates constitutes acceptance of the changes. Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or that you have consented for any minors in your care to use this site. You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws. Any breach of these Terms will result in immediate termination of your access to our Services.

2. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, at any time, for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our prior written consent.

3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. We may modify the contents of this site at any time without notice.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any Service, product, or content at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through our website. These items may have limited quantities and are subject to our Return & Refund Policy. We have made every effort to display our products accurately, though we cannot guarantee that your screen’s display of colors or textures will be exact. We reserve the right to limit sales of products or Services to any person or region, and to limit quantities offered. All descriptions and prices are subject to change at any time, and we may discontinue any product at our discretion. We do not warrant that product quality or Service performance will meet your expectations, or that any errors in the Service will be corrected.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including limiting quantities per person, household, or order. We may contact you using the email, billing address, or phone number provided if there are changes to or cancellations of an order. You agree to provide accurate, complete, and current billing and account information. It is your responsibility to promptly update your information to ensure successful transactions and communication.

7. OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or input. You acknowledge that we provide such tools “as is” and “as available,” without any warranties or liability. Your use of optional tools offered through the site is entirely at your own risk and discretion.

8. THIRD-PARTY LINKS

Certain content, products, or Services available through our site may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for evaluating or guaranteeing the content or accuracy of third-party materials or websites and are not liable for any damage or loss arising from your use of them. Please review third-party policies and terms carefully before engaging in any transaction.

9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit creative ideas, suggestions, proposals, or materials (“Comments”), you grant us the unrestricted right to edit, publish, and use them in any medium at any time without compensation. We have no obligation to maintain comments in confidence, pay for them, or respond. We may monitor or remove content deemed unlawful, offensive, or in violation of these Terms. You agree that your Comments will not violate the rights of others, include harmful material, or misrepresent your identity. You are solely responsible for the accuracy of your submissions.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed on our website.

11. ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct or update such information and cancel orders affected by such errors without prior notice.

12. PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose or to violate laws, infringe rights, transmit malware, harass others, spread false information, or interfere with the security of the Service. We reserve the right to terminate your access if you engage in prohibited conduct.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. To the fullest extent permitted by law, Dendro Health, its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products. Where applicable law limits exclusions, our liability shall not exceed the total amount paid by you for the relevant purchase.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Dendro Health, its affiliates, officers, employees, and agents from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

15. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it shall be severed without affecting the validity of the remaining provisions.

16. TERMINATION

These Terms remain effective until terminated by either party. You may terminate by ceasing use of our website. We may terminate this agreement at any time without notice if you fail to comply with any term herein. Upon termination, you remain liable for all amounts due up to the date of termination.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Dendro Health and supersede any prior agreements or communications. Any ambiguities in interpretation shall not be construed against the drafting party.

18. GOVERNING LAW

These Terms and any related agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

19. CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes on our website. Your continued use of the site constitutes acceptance of the revised Terms.